Terms of Service

Kingston Hotels Group Website
Effective date: 10 March 2011
Last updated: 08 July 2026

1. Acceptance of These Terms

These Terms of Service ("Terms") govern your access to and use of kingstonhotelsgroup.com (the "Site"), operated by [Legal Entity Name] Co., Ltd. ("Kingston," "we," "us"). By accessing or using the Site, you agree to be bound by these Terms. If you do not agree, please do not use the Site.

For matters relating to your personal data, please see our Privacy Policy.

2. About This Site

The Site provides information about Kingston Hotels Group and its nine properties (Valia, Nysa, Aira, Eleven, Solitaire, Kingston Suites, Samala Hotel Bangkok, Samala Suites, Pipa) and affiliated restaurants (Kwann, Florae, Mariga). The Site is informational in nature; it does not itself process hotel bookings. Selecting "Book Now" directs you to the relevant individual hotel's own website and booking engine, which is operated by a separate provider (Profitroom or Roiback) and governed by that hotel's own booking terms and privacy notice.

3. Eligibility and Account-Free Use

The Site does not require account creation to browse. Where you submit information (e.g., the newsletter sign-up form), you confirm that the information you provide is accurate and that you have the right to provide it.

4. Intellectual Property

All content on the Site — including text, photographs, logos, hotel and restaurant brand names, graphics, and layout — is owned by or licensed to Kingston Hotels Group and is protected by Thai and international intellectual property law. You may view and print pages for personal, non-commercial use only. You may not reproduce, distribute, modify, or create derivative works from Site content without our prior written consent.

5. Bookings Made Through Our Hotels

Reservations for accommodation, dining, or events at any Kingston property are made directly with that hotel via its own website/booking engine, or by phone/email using the contact details on our Contact Us page. Rates, availability, cancellation policies, deposit requirements, and check-in/check-out terms are set by the individual hotel and are governed by that hotel's own booking confirmation and terms of

6. Pricing and Availability

Prices, offers, and availability displayed on the Site are indicative and subject to change without notice. The applicable rate is the one confirmed by the relevant hotel's booking engine at the time your reservation is completed.

7. Newsletter and Marketing Communications

If you subscribe to our newsletter, you consent to receive marketing emails from Kingston Hotels Group in accordance with our Privacy Policy. You may unsubscribe at any time via the link included in each email.

8. Acceptable Use

You agree not to use the Site to:

- Violate any applicable law or regulation
- Attempt to gain unauthorized access to the Site, its servers, or any connected systems
- Introduce viruses, malware, or other harmful code
- Scrape, harvest, or misuse data from the Site for unauthorized purposes
- Impersonate any person or misrepresent your affiliation with Kingston

We may suspend or restrict access to the Site for any user who violates these Terms.

9. Third-Party Links and Services

The Site links to third-party sites and services, including individual hotel booking engines (Travelanium, Profitroom, Roiback), social media platforms (Instagram, Facebook, LinkedIn, YouTube), and payment providers. We do not control and are not responsible for the content, terms, or privacy practices of these third parties. Your use of those sites is governed by their own terms.

10. Disclaimer of Warranties

The Site and its content are provided "as is" and "as available," without warranties of any kind, whether express or implied, including as to accuracy, availability, or fitness for a particular purpose, to the maximum extent permitted by Thai law.

11. Limitation of Liability

To the maximum extent permitted by law, Kingston Hotels Group shall not be liable for any indirect, incidental, special, or consequential damages arising out of your use of, or inability to use, the Site, including damages arising from third-party booking engines or services linked from the Site. Nothing in these Terms limits liability that cannot be excluded under Thai law, including liability for death or personal injury caused by negligence, or for fraud.

12. Indemnification

You agree to indemnify and hold Kingston Hotels Group harmless from any claims, losses, or damages arising from your misuse of the Site or violation of these Terms.

13. Governing Law and Jurisdiction

These Terms are governed by the laws of the Kingdom of Thailand. Any dispute arising out of or in connection with these Terms shall be subject to the exclusive jurisdiction of the competent Thai courts.

14. Changes to These Terms

We may update these Terms from time to time. Changes take effect once posted on this page with an updated "Last updated" date. Continued use of the Site after changes constitutes acceptance of the revised Terms.

15. Severability

If any provision of these Terms is found unenforceable, the remaining provisions will continue in full force and effect.

16. Contact Us

KINGSTON HOLDINGS COMPANY LIMITED
Corporate Office: 14 Sukhumvit Soi 11, Bangkok 10110, Thailand
Tel: +66 2078 3999
Email: [privacy@kingstonhotelsgroup.com]